Privacy Policy
Last Updated: June 29, 2026
At Charlie Social House, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Reservation details
Event inquiry information
Any information you choose to provide through our website or contact forms
We may also collect basic website analytics such as:
IP address
Browser type
Device information
Pages visited
Time spent on our website
This information helps us improve your experience.
How We Use Your Information
We use your information to:
Respond to reservations and inquiries
Manage bookings and private events
Provide customer support
Improve our website and services
Send promotional emails or marketing communications if you have chosen to receive them
Comply with legal obligations
Marketing Communications
If you subscribe to our mailing list, we may occasionally send updates about events, promotions, and special offers.
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
Cookies
Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance your browsing experience.
You can manage or disable cookies through your browser settings.
Third-Party Services
We may use trusted third-party providers to help operate our business, including services for:
Online reservations
Email marketing
Website analytics
Payment processing
Event management
These providers only receive the information necessary to perform their services.
Data Security
We take reasonable administrative, technical, and physical measures to help protect your personal information. While no method of online transmission is completely secure, we work to safeguard the information you provide.
Children's Privacy
Our website is intended for a general audience and is not directed toward children under the age required by applicable privacy laws. We do not knowingly collect personal information from children without appropriate consent where required.
Your Privacy Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of your personal information where permitted by law
Withdraw consent to marketing communications
To make a request, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Charlie Social House
17 Fort York Blvd
Toronto, ON M5V 3Y7
Email: info@charliesocial.com
By using our website, you agree to this Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page with the updated effective date.